Essays

First-person accounts from 30+ years building, buying, and selling the consumer-direct lead. Published when there's something only I can say.

  1. All Four Sides

    Software, agency, lender, author. Every seat on the consumer-direct lead is confidently wrong about something only the other three can see.

    August 2026

  2. The SpringEQ Launch: Building a Fintech GTM from Zero

    In 2016 I built the initial go-to-market strategy and operations for SpringEQ, a home equity lending fintech. Here's what the playbook actually looked like.

    April 2026

  3. Why I Stayed at Kaleidico as CRO After the Acquisition

    When Kaleidico had its acquisition and liquidity event, I kept 10% and stepped into the CRO role. Here's why — and what it taught me about structuring a deal that keeps the founder in the game.

    April 2026

  4. How Quizzle Became Bankrate's Customer Acquisition Engine

    I helped grow Quizzle — one of the first free credit report platforms — before Bankrate acquired it to fuel their customer strategy. Here's what I learned about building for acquisition.

    April 2026

  5. Building EquityOnline: Inside Quicken Loans' First True Online Lending Platform

    In 2004, I joined Quicken Loans to build EquityOnline — their first platform that gave borrowers a real offer online, not just a lead form.

    April 2026

  6. From AFOSI to Fintech: How Intelligence Work Shaped My Marketing Career

    Before I built lead generation platforms, I ran counterespionage operations for the Air Force. The skills aren't as different as you'd think.

    April 2026

  7. Employee #7: What I Learned Building One of the First Internet Banks

    In 2000, I left Air Force intelligence to join DeepGreen Bank as Employee #7. We launched the first unconditional online HELOC. Here's what building an internet bank looked like before most banks had websites.

    April 2026

  8. How I Coined "Lead Management" — and Why CRMs Were Never the Answer

    In 2005, I built a platform called icoSales and needed a name for what it did. It wasn't a CRM — there was no relationship yet. That distinction created an industry category.

    April 2026