The biggest mistake an entrepreneur can make is to stop selling his product.
Kaleidico
Kaleidico was a company I started in 2005, and continue to own and operate, because I thought there was a better way to make CRM software.
I was right!
Our talented group of software engineers and I perfected a pull-based lead management software. The concept was simple, but the software was hard–obviously, since six years later we are still unique. Your leads get the maximum opportunity for conversion, because our system increases accountability and sales velocity.
Our LeadsOnTrack software pumps more sales activity through your sales pipeline.
Improve Internet Lead Buying and Conversion
Started a guest series of posts on leadcritic.com.
I am going to give you the framework for a repeatable process in Internet lead buying and lead management. Take a look at the 10 part series on Internet lead buying and sales processes.
Tags: lead buying, Internet leads, lead management
Lead Management System?
This is a lead management system seen at the Loan Toolbox Business Plan 2008.
Besides the fact that the loan officer left their notes on client follow-up behind, do you think these clients are getting a second call? Do you think the loan officer will remember the commitments he or she made?
Do you think this will work in the current mortgage market?
By my conservative estimation, this loan officer left $20,000 to $50,000 in commissions on (literally) the table!
Internet Lead Quality Decline or Market Change?
There has been a lot of discussion about Internet lead quality declining. Is it the marketing or the market? I believe it has a lot to do with consumers reacting to the media and the market.
Can Root Markets Succeed without the Broker and the Consumer?
Root Markets comes out from behind a long silence with yet another "plan." This one not so radical as Seth Goldstein’s version (past CEO) or different from past AOL plans (subscription). This time it is Yahoo and it doesn’t look so different from good old fashion display ad lead generation.
However, I think the most interesting part of the latest media blitz is who they leave out. They start building their master plan, as revealed on Investment Dealers’ Digest, by cutting out the mortgage broker (last I checked that was about 65% of the mortgage originations in the US mortgage market):
These days, Ranieri and Myerberg are back in the mortgage finance world with a new venture, an Internet business that links consumers directly with mortgage lenders, thrifts and commercial banks, bypassing mortgage brokers [emphasis added]. Called Root Markets Inc., the new business will be linked to Internet portals and newspaper sites.
Root Markets aims to simplify the process of finding a mortgage loan by directly linking consumers with the actual mortgage banks that will keep the loans on their portfolios or resell them into mortgage bonds. By linking the end buyers of a mortgage loan directly with borrowers, Root Markets hopes to bring down costs for home buyers.
And then Mr. Ranieri, recounts an anecdote, laying borrower woes directly at the feet of these same mortgage brokers.
Ranieri recalls fielding a call from a family recently. A nurse with five children and her husband had fallen behind on payments for a home financed with a negatively amortizing loan. Spotting the loan terms — specifically, the rising loan payments — Ranieri remembers wondering, "how the hell are you going to pay for this?"
"These are not bad people. They wanted a house with more bedrooms. They’re not stupid, but they’re financially not sophisticated. The broker sold them on the loan," says Ranieri, adding that he would not be surprised if some consumers eventually give up making mortgage payments because with home prices dropping even as their loan payments rise, they’ll have little incentive to keep on top of the payments.
Finally, Rick Grant makes another interesting observation about their omission of the consumer:
Myerberg appears to be in his [Seth Goldstein] office now and the company’s website doesn’t talk about consumers at all, just buyers of leads and the companies that sell them. Except for some little house icons on the screen, it doesn’t even seem to be specific to the housing industry.
A quick glance at the screencast video that describes the offering doesn’t mention consumers either. It appears to be a Web-based lead management system with some auction-type functionality built in that allows buyers to bid on leads.
Are Lew Ranieri and Marcia Myerberg building a marketplace that reduces consumers and their loan professionals to ticks on a market board? Will that work?
Tags: root markets, lew ranieri, marcia myerberg, lead generation, lead exchange, mortgage, broker, consumer
Is There Growth Opportunity for Online Lead Generation?
Adding to my argument for sustainable growth in the online lead generation market…
If you agree with my premise that advertisers are increasingly demanding a shift from CPM to ROI as the effective marketing metric. Then it seems that the Internet Advertising Bureau may have the most compelling statistics:
"The Interactive Advertising Bureau says Internet advertising is a $16.9B per year business; online lead generation is a $1.3B per year business, growing faster than any other type of online advertising."
As quoted from Direct Marketing News, a by line article by Marc Diana, CEO of LeadPoint an Online Lead Exchange.
Update: more support for the mortgage mess increases online advertisement opportunity argument.
Mortgage companies including Countrywide Financial Corp. and IAC/InterActiveCorp’s LendingTree Inc. haven’t cut spending much and are moving ads to the Web from print and TV, analyst Jeffrey Lindsay said in an interview. A 50 percent drop in ads for loans would cut Google and Yahoo’s profit by 1 percent to 3 percent.
"Under economic pressure, advertisers favor online because it’s a lot cheaper, it’s measurable and it gives a higher return on investment," Lindsay said. Almost all of Yahoo’s second- quarter growth in display advertising came from mortgage ads, he estimated. "The biggest beneficiary so far has been Yahoo."
Mortgage companies spent $755 million on Web ads in the year ended June 30, or about 3.4 percent of the U.S. online ad market, Bernstein said. The report doesn’t cover third-quarter spending.
Tags: online lead generation, online advertising, IAB, Interactive Advertising Bureau, leadpoint, marc diana, bill rice, mortgage, marketing, yahoo, google, countrywide, IACA, LendingTree



